Course
Conflict management
About this activity Conflicts are everywhere. Wherever we go, we encounter a number of conflicts, as they are part of our everyday life. Handling our own conflicts can be a tough task, but it can also be difficult to help others settle theirs. But why is this so difficult? Conflicts are after all part of our daily life. During anyone's life, he or she will experience a number of conflicts and hopefully also manage to overcome them. Conflicts can be managed in many ways; however, not all of these ways are constructive. Sometimes, we tend to ignore conflicts in the hope that they will just fade away.
About this course
Conflict Management Introduction Why should We Learn about Conflicts? What is a Conflict? How to Handle Conflicts Constructively My Toolbox Assessment
Learning objectives
Conflict Management Introduction Why should We Learn about Conflicts? What is a Conflict? How to Handle Conflicts Constructively My Toolbox Assessment
Requirements
Complete all required materials and pass the final test.
How learning works
2 lessons, 2 required materials, no test time limit.
Learning materials become available in your account after an administrator assigns the course.
After a successful test, the system issues a certificate when the student has uploaded a photo.
Course contents
Conflict management part 1
- Conflict management part 1 1 · video · required
Conflict management part 2
- Conflict management part 2 1 · video · required