Corrective feedback

One of the reasons why officers have problems giving feedback is that they don’t quite know what to say or how to say it. They find the situation awkward, particularly when they have to give critical feedback. As a result, problems are left unaddressed, and they often get even worse. Hence, this course can help officers communicate performance feedback in a structured, organized way. The structure is simple and powerful, and is a confidence-booster for officers, especially when they need to talk about performance problems with subordinates.